A Commission Reversal will completely reverse a commission credit line item. Use this if you need to delete a particular charge. The charge does not delete for record keeping purposes, but this will reverse the amount that was charged in the incorrect line item.
Steps:
Go to Misc Payables
Select an Agent
Select Commission Reversal
Give your adjustment a date and a description.
Put check mark in the commission credit line item you would like to reverse
Amount will auto-populate and cannot be edited
Click Preview Adjustment to see the line item as it will appear in the Agent’s ledger.
If all is correct, select Post to save