Deposits can be reversed after an agent payment has been posted, though the Agent Payment must also be reversed first to allow the Deposit to be edited.
Step 1: Agent Payment Reversal
The first step is to reverse the Agent Payment to allow changes to the connected Deposit
Select Misc Payables on the Payables landing page
Choose the Agent from the drop-down
Select Payment Reversal as the Transaction Code
Enter an adjustment Date and Description
Select the Box to the left of the Agent Payment you would like to reverse
Transaction Amount will auto-populate based on the selected line item
Click Preview Adjustment to see the line item as it will appear on the Agent Ledger
Review and Post to save
Step 2: Reverse the Deposit
Now that the Payable has been reverse, the Deposit will now be unlocked and available to be reversed.
Select Misc Receivables on the Receivables landing page
Choose the Voucher from the drop-down
Select Deposit Reversal as the Transaction Code
Enter an adjustment Date and Description
Select the Box to the left of the Deposit you would like to reverse
Transaction Amount will auto-populate based on the selected line item
Click Preview Adjustment to see the transaction details
Review and Post to save
